What is the setup fee? +
There is a one-time setup fee of ₹10,000 when you first sign up. This covers account creation, remote installation support, and onboarding assistance — we walk you through everything on a call. After that, you only pay the annual renewal (₹2,000 – ₹5,000 depending on your plan).
Does it work without internet? +
Yes, completely. Billing, inventory, and purchases all work 100% offline. Your data is stored on your own computer. Internet is only needed for cloud backup and license verification (once every 30 days).
What computers does it support? +
MedixoRx runs on Windows 10/11 and Linux. A basic computer with 4GB RAM is enough. No special hardware required. Works on any printer that Windows supports.
Is it GST compliant? +
Yes. Every bill includes CGST and SGST breakdown, HSN codes, your GSTIN, and item-level tax details. Monthly GST slab summary reports (5%/12%/18%) are ready for GSTR filing.
How is the license key delivered? +
After payment, we create your store account and send the license key via WhatsApp or phone call. You enter it in the app once and you're activated. The whole process takes under 10 minutes.
What happens when my subscription expires? +
You get a reminder 30 days before expiry. After expiry, you have a 30-day grace period where billing still works. After that, billing is paused until renewal. Your data is never deleted.
Can I use it on 2 computers in my store? +
Yes! The Standard (₹3,000/yr) and Premium (₹5,000/yr) plans support multiple billing counters over your local WiFi. Both counters share the same inventory and bill history in real time — no internet needed.
Is my data safe? +
Your data is stored locally on your computer — not on any public server. It syncs encrypted to our secure cloud backup when you're online. Even if your computer crashes, your data is safe in the cloud.
Can I export data for GSTR filing? +
Yes. MedixoRx generates a ready-to-file GSTR-1 report for any month — Table 7 (B2C rate-wise summary) and Table 12 (HSN-wise summary) — downloadable as CSV. You can share it directly with your CA or upload it to the GST portal. The GST slab breakdown (5%/12%/18%) is computed automatically from your bills.
Does it support WhatsApp bill sharing? +
Yes. After printing a bill, a "Share on WhatsApp" button appears. In the desktop app, the bill is saved as a PDF and WhatsApp Web opens so you can attach and send it to the patient. This can be enabled or disabled in Settings.